Service Contracts

Manalytical's range of long-term Service Contracts offer great value, fixed-price maintenance

Manalytical recommends that our hygrometers should be calibrated once every six months, so if you only service your instrument on an 'as and when' basis you could benefit from one of our customised Service Contracts.

Designed to offer a fixed-cost approach to maintenance, the contracts include regular, scheduled calibrations and extended warranty on electrical and mechanical components.

 

Benefits of the standard Service Contract include:

  • A scheduled calibration programme tailored to your application (typically calibrations are performed once, twice or four times per annum).
  • Minimal administration for the client. We’ll let you know when the calibration is due; all you have to do is make sure the analyser is ready for collection.
  • Prioritised service. Calibrations are scheduled in our diary and take preference over ‘ad hoc’ work, so your instrument will typically be returned within 5-10 working days.
  • Extended warranty on all electrical and mechanical components - any failures that occur through normal usage will be rectified at no cost.
  • Complimentary software upgrades for digital analysers (MicroView, MicroView Compact and PicoView).
  • Inclusive collection and re-delivery to your site.
  • Clients using our older analogue analysers qualify for exclusive discounts against the purchase of new instruments.

 

These are just the benefits of our standard Service Contracts, but we can customise the agreement depending on your application. For example:

  • If you monitor online, and can’t afford to be without an analyser, we can provide a rotational spare instrument so that you have zero downtime.
  • If your application is particularly demanding, and analysers are exposed to contamination, we can arrange to perform calibrations more frequently.
  • For clients with fixed installation custom systems, or where it is inconvenient to return instruments to MCM, we can perform on-site service work.
  • Variable length contracts, from one to five years, affording great value for money and allowing you to plan for ongoing maintenance.

 

If you would like to take advantage of our Service Contracts, or to receive a quotation, simply contact our Service Department and we will be happy to help.